"We take the hassle out of managing your castle!"
At Sandcastle Escapes, we are committed to providing our Destin and South Walton clients with the highest level of professionalism and customer service. We take the same concierge-style and personalized approach to our property management program as we do with our guests.
We know this is a busy world and that overseeing the rental of your property can be time-consuming and tedious. We understand that renting is a business and that you want the best possible bottom line. We also believe that our Owner-Partners should be able to sit back and relax just like beach-goers on vacation. Sandcastle Escapes’ rental management program is designed to maximize your rental income without cutting corners. Whether a visitor or an owner with Sandcastle Escapes, you’re being taking care of by the best.
Our Rental Management Program includes a dynamic blend of services:
- Superior Advertising and Marketing - Sandcastle Escapes actively engages and seeks maximum exposure on print and internet advertising. Today’s consumers primarily rely on the Internet to search for rental properties; that’s why at Sandcastle Escapes we emphasize search engine optimization and social media interaction. Also, Sandcastle Escapes recently launched its own mobile app, making it more convenient for guests to book their vacation, check-in, contact staff, and have access to other features at the palm of their hands.
- Maintenance and Housekeeping - Keeping your rental property clean and well-equipped is top priority. Our maintenance staff conducts routine property inspections and quickly addresses any repair needs. All of the units are equipped with bathroom toiletries, towels, and linens that are purchased locally.
- Concierge Services - Our Concierge Services website is another great feature that Sandcastle Escapes offers guests to help make their stay easier and more pleasant. At no additional cost to owners, guests booking with Sandcastle Escapes can conveniently add to their beach experience by renting extras such as chairs, umbrellas, and bikes, as well as arrange dolphin cruises, fishing trips, and more. Everything is coordinated and scheduled by our staff, including delivery of rental gear directly to the vacation property, and pick-up of gear at the end.
- Owners Relations - We have built strong partnerships with our owners by understanding that communication is key. All of our owner-partners are kept up-to-date with periodic electronic communication on their rental activity, maintenance evaluations, and monthly statements, all of which is available at any time on our Online Owners’ Portal.
- Efficient Accounting - at Sandcastle Escapes, we strive to improve efficiency and best practices. We have streamlined our paper waste by converting all in-house work orders, schedules and owner’s billing to electronic documents. Owners can readily and securely access the online site where they can review billing statements, reservation reports, and important notices.
We appreciate you taking the time to learn more about our vacation rental management program, and we hope you’ll consider making Sandcastle Escapes your choice for stress-free property management. For more information call 1-877-929-4243 or email firstname.lastname@example.org.
View our Many Owner Testimonials:
Taylor Williams has managed our properties for 13 years altogether: 9 years with a former company and 4+ with Sandcastle Escapes. I sell real estate in the area, and I’ve referred many homebuyers to Taylor over the years because I believe in his program. Our rental revenue pays the mortgage, taxes & insurance – which gives us peace of mind.
With Audrey Price at the helm, they have assembled a great team that I work closely with on a regular basis. I often have special requests that they always handle without skipping a beat. They are very responsive to my needs and to anyone that inquires about my properties. They truly manage our two properties, which makes out of town ownership much easier for us. Feel free to call me direct with any questions or for further references.
I have been using Sandcastle Escapes as my rental company for years and am 100% satisfied with them! I used to rent it myself and understand the need for real customer satisfaction to attract new clients and keep the old ones. So do they. From rentals to simple maintenance like changing light bulbs, they understand the need for attention to detail so that when the guest arrives, they know they have made the right decision. When you have concerns, they handle them immediately. There have been weeks where I may have called Audrey 5-10 times concerned over something, and always it's a happy face and I knew she genuinely wanted to solve my problem, not just "yes" me to get me off the phone, as some previous companies have treated me. I hope whoever is reading this chooses Sandcastle Escapes, I promise you to be happy with your decision.
I have been using Sandcastle Escapes as my rental management company for the past several years. I have found them to be a reliable company that will do whatever is needed to accommodate my needs and our guest needs to maximize my rental income and provide for a pleasant experience for our guest. If you are in need of a good business partner that will take care of your beach property then I would highly recommend you work with Sandcastle Escapes.
Jack McAllister, Owner: Yellow Parrot
I have owned a home in Summer’s Edge in Seagrove Beach for 10 years. Property management has always been a challenge. Sandcastle Escapes has provided my management for 6 years. They have always been there for my guests and are available to take care of the problems that come with weekly rentals. I currently have a roof leak and Sandcastle personnel are there to ensure to repairs are being handled. Problems will happen and you need to have someone that can handle them. I am a very “hands on” owner and expect my management to be the same. I can assure you that cleaning is the major issue with any group. One of the reasons for Sandcastle is that they also know this. I am happy with the product that Sandcastle delivers. Are they perfect? No, and no one will be. Many management groups are awful in this area. However, Sandcastle is always attentive to any issues and listen to the owners to fix the problems.
Hank and Sheri Allen
As you know, my wife and I purchased Dwell at the Beach in September 2009, and have used Sandcastle as our property management company ever since. We are extremely pleased with the services you have provided. At the onset, we were obviously not knowledgeable regarding the vacation rental business. Your team took us under your wing, educated us, and held our hands as we refurbished our property and got our feet on the ground. Things have worked out splendidly. In addition to booking our property and handling the interactions with guests,Sandcastle maintains our pool, and your maintenance department does a fantastic job handling all those pesky things that go wrong with a home. We couldn't be happier with your service. In fact, my wife and I feel like we are "real people" to your team, and consider several members as friends.
Stephen H Thomas, Owner: Dwell at the Beach
Our beach home "Southampton" is located in Miramar Beach, FL. Sandcastle Escapes has managed our property for the past six years and we have been more than pleased with their service, communication and professionalism. They have always responded to our guests and our needs in a timely manner. Their new office on highway 331 in Santa Rosa Beach, FL. is conveniently located. We highly recommend Sandcastle Escapes.
Darlene I., Owner: Southhampton
Our beach home is popular and usually booked back to back weeks during the high season. Occasionally a new arrival is not satisfied with the cleaning. When we call Sandcastle Escapes, they respond to the property promptly to remedy the situation.Our renters find the front desk reservationists courteous and helpful. As owners we appreciate prompt monthly billing/payment processes.
Dianne F., Owner
We own "All About Twins" in Summer's Edge in Seagrove Beach. The team at Sandcastle Escapes have been great to work with from an owner's perspective, and I know they try to meet the needs and expectations of the guests. Their new concierge service reflects their continuing commitment to the needs of tenants.
Kelly O., Owner: All About Twins
We've used Sandcastle Escapes to manage our Seagrove Beach property for the last four years. The attentiveness and knowledge of their staff makes owning an out-of-town vacation rental so much easier.
Mary H., Owner
We have been using Sandcastle Escapes as our property management company since they arrived on 30A. They have taken wonderful care of our home, are always extremely responsive, and are always working to improve an already very successful business model. I really appreciate their attention to "green initiatives" even when it means more work on their end, as well as their commitment to utilizing cutting edge technologies. On the rental end, I know my renters are receiving personal customer service, a clean well maintained house, and a stress free vacation with the addition of Sandcastle Escapes concierge service. Excellent job all the way around!
Laurie M, Owner
Sandcastle Escapes does a great job of managing my beach house. I highly recommend them!
Roy R., Owner